Game Gym Online FAQ

General

What is the purpose of the Game Gym Online app (GGO)?

To help gamers of all ages to practice video games in a structured way with a supportive community.

Is Game Gym Online for parents as well?

Yes! Game Gym Online is for everyone! If you are looking to learn, we have content for you. We also have dedicated content for parents to help them navigate the ever-changing gaming world.

How does it work?

Game Gym Coaches record video workouts that consist of warm-ups, drills, and theory to help gamers structure their gaming practices and play with a purpose.

Who are the coaches?

We recruit our coaches from among the best gamers we know, and we train and educate them through our two-day intensive Game Gym Coach Certification.

Getting Started

What do I get gold for?

Game Gym Online members receive gold for watching workout videos, completing checklists, leaving comments, logging in, sign-up date anniversary, and creating an account.

How does the leaderboard work?

The leaderboard tracks the activity level of GGO members by awarding “gold.” The more you engage with the platform, the more gold you receive.

How do the checklists work?

You will receive gold for each task you check off. To use the check list again, feel free to uncheck each item or click the ‘Reset Checklist’ button.

What is the rank progression?

Gym Newbie: 0 – 100 Gold

Gym Rookie: 101-500 Gold

Gym Rat: 501-1500 Gold

Gym Leader: 1501 – 2000 Gold

Gym God:  2001 – Unlimited

Can I save my favorite workouts?

Yes, you can save workouts by bookmarking them, which adds them to your “Workouts” page and “Workouts” tab under your profile.

Can I also save the other content that I find on GGO?

Yes, you can save any content by bookmarking it, which adds them to your “Workouts” page and “Workouts” tab under your profile.

Payment

Can I cancel or pause my subscription?

To cancel your subscription, go to your account settings. Under subscriptions, click ‘View’ next to your current subscription. Under actions, click cancel. You will still have access to content until the listed end date.

To pause your subscription, go to your account settings. Under subscriptions, click ‘View’ next to your current subscription. Under actions, click suspend. All payments will stop for the period the subscription is suspended. You will not have access to the content on Game Gym Online during this period. When a subscription is reactivated, the payment schedule will continue as it did before the subscription was suspended. The payment schedule is not changed based on the amount of time the subscription has been suspended. For example, if you purchase a monthly subscription product on the 1st of January, then suspend your subscription on February 12th, you will not pay anything until you reactivate it. If the you reactivate the subscription on May 22nd, the next payment will be charged on 1st of June, because that is the original billing date the subscription was started.